Privacy Policy – Master Touch Air

Master Touch Air respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and customer support.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details.

Service Information: Property address, service requests, appointment history, and equipment details (air conditioning unit type, service records).

Technical Information: IP address, browser type, operating system, and website usage statistics collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Provide, schedule, and complete air conditioning maintenance and repair services.

Communicate with you about appointments, invoices, promotions, and updates.

Process payments and provide receipts.

Improve our services, website functionality, and customer experience.

Comply with legal obligations and enforce our service agreements.

3. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

Service Providers: Trusted third parties assisting with payment processing, scheduling, and communication.

Legal Authorities: When required by law, regulation, or court order.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

5. Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights (Florida & U.S. Customers)

You have the right to:

Access, update, or correct your personal information.

Request deletion of your data, subject to legal and contractual requirements.

Opt out of marketing communications at any time.

7. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

9. Contact Us

For questions regarding this Privacy Policy or your data rights, contact us at:

Master Touch Air
📞 Call: (432) 312-5338
📧 Email: [email protected]
📍 Address: 33 South Deerfield Ave, Bay #16, Deerfield Beach, FL, United States